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Privacy Policy

How we protect and handle your personal information

Last updated: January 15, 2025

1. Overview

At Lingopus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your data when you use our vocabulary learning platform.

By using Lingopus, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

Our Commitment

We are committed to transparency, data minimization, and giving you control over your personal information.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, username, and profile picture when you create an account
  • Learning Data: Vocabulary lists, study progress, quiz results, and learning preferences
  • User Content: Dictionary entries, comments, and other content you create or share
  • Communication Data: Messages sent through our support system or community features

2.2 Information We Collect Automatically

  • Usage Data: How you interact with our platform, features used, and time spent learning
  • Device Information: Device type, operating system, browser type, and unique device identifiers
  • Log Data: IP address, access times, pages viewed, and actions taken on our platform
  • Performance Data: Application crashes, response times, and other technical information

2.3 Information from Third Parties

  • Social Login: Profile information when you sign in with Google or other social providers
  • Analytics: Aggregated usage statistics from analytics services

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

  • Provide and maintain our vocabulary learning platform
  • Process your learning activities and track progress
  • Personalize your learning experience with AI-powered recommendations
  • Enable social features like sharing dictionaries and community interaction

3.2 Communication

  • Send important updates about your account or our services
  • Respond to your inquiries and provide customer support
  • Send educational content and learning tips (with your consent)

3.3 Improvement and Analytics

  • Analyze usage patterns to improve our platform
  • Conduct research on language learning effectiveness
  • Develop new features and enhance user experience

3.4 Security and Legal

  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our terms of service
  • Protect the rights and safety of our users and platform

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 With Your Consent

When you explicitly agree to share information with specific third parties or other users.

4.2 Service Providers

We may share information with trusted service providers who assist us in operating our platform, such as:

  • Cloud hosting services (data is encrypted and access is limited)
  • Analytics providers (anonymized data only)
  • Customer support tools
  • Email service providers

4.3 Legal Requirements

We may disclose information when required by law, such as:

  • In response to valid legal requests from law enforcement
  • To protect our rights, property, or safety
  • To prevent fraud or security incidents
  • In connection with legal proceedings

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice and ensure continued protection of your data.

5. Data Security

We implement comprehensive security measures to protect your personal information:

Encryption

All data is encrypted in transit using TLS and at rest using AES-256 encryption

Access Controls

Strict access controls and regular security audits protect your data from unauthorized access

Additional Security Measures

  • Regular security assessments and penetration testing
  • Employee security training and background checks
  • Incident response procedures and breach notification protocols
  • Regular data backups with secure storage

6. Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal information (subject to legal requirements)

How to Exercise Your Rights

You can exercise most of these rights directly through your account settings. For other requests, please contact us at yourwordbookinc@gmail.com

Note: Some rights may be limited by applicable law or our legitimate interests in providing the service.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform.

Types of Cookies We Use

Essential Cookies

Required for basic platform functionality, including authentication and security features

Functional Cookies

Remember your preferences and settings to personalize your experience

Analytics Cookies

Help us understand how you use our platform to improve our services (anonymized data)

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

8. Children's Privacy

Lingopus is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13 years of age.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

Teen Users (13-17)

For users between 13-17 years old, we encourage parental involvement in their language learning journey. Parents can contact us to discuss their teen's account and privacy settings.

9. International Data Transfers

Lingopus operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Safeguards for International Transfers

  • Standard Contractual Clauses approved by relevant authorities
  • Adequacy decisions where applicable
  • Encryption and security measures during transfer
  • Regular review of transfer mechanisms and safeguards

By using our service, you acknowledge and consent to the transfer of your information as described in this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through our platform or by email for significant changes
  • Provide a summary of changes when material updates are made
  • Give you time to review changes before they take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contact Information

We typically respond to privacy inquiries within 30 days. For urgent matters, please mark your email as "Urgent Privacy Request."

Questions About Your Privacy?

We're here to help. Contact our privacy team with any questions or concerns.

Contact Privacy Team